RS
Rahul Sharma
ActiveCustomer ID · VDR-CUST-008842 · Customer since 20 May 2025
Warranty Active
1 YEARStarts
20 May 2025
Ends
19 May 2026
Customer Information
Name
Rahul Sharma
Mobile
+91 98765 43210
Address
Plot 14, Civil Lines, Nagpur 440001
District
Nagpur, Maharashtra
Purchased Product
VDURA Premium
55" 4K Ultra HD
Product Name
VDURA 55" 4K Ultra HD Smart TV
Serial Number
VDR-55-4821A
Invoice Number
INV-2025-00512
Sale Date
20 May 2025
Retailer Name
Shree Electronics, Sitabuldi
Warranty Details
ActiveWarranty Start Date
20 May 2025
Warranty End Date
19 May 2026
Warranty Period
1 Year Standard
Status
Active
Warranty starts from sale / invoice date and is bound to customer mobile.
Installation History
CompletedInstallation Photo
Living Room · 22 May 2025
Captured by technician
Agency Name
SVS Agency
Technician Name
Amit Verma
Technician Mobile
+91 98330 22118
Installation Status
Completed
OTP Verified
Yes · 22 May 2025, 12:14 PM
Completed Date
22 May 2025
Service Request History
All complaints raised by customer / retailer / VDURA support
| SR # | Issue | Date | Agency / Technician | Media | Status | Resolution |
|---|---|---|---|---|---|---|
| SR-3081 | Sound Issue | 12 Apr 2026 | SVS Agency Amit Verma | Open | Awaiting technician visit | |
| SR-2904 | Remote Issue | 02 Feb 2026 | SVS Agency Rahul Pawar | Resolved | Remote replaced under warranty |